White-label customer messaging, for agencies
The messaging platform you sell as your own.
A customer messaging platform built to be resold: a shared inbox for WhatsApp, Instagram, Messenger, email and web chat, a visual bot builder, AI agents and campaign tools. The dashboard runs under your own domain, logo and brand name. Your clients' teams get Rivenza, a neutral mobile app that carries no vendor name, on iOS and Android.
Partner onboarding is open. The Rivenza app is on its way to the App Store and Google Play.
Your brand on the dashboard, the Rivenza app on the phone. The agency names shown are examples.
Why agencies white-label
Your clients sign in to you, not to a vendor they have never heard of.
Your name on the dashboard
Your clients sign in at your own domain and see your logo and product name on every screen. In-app help and password resets point them to your team, and no vendor links appear anywhere they look.
A full product on day one
The shared inbox, bot builder, AI agents, WhatsApp campaigns, tickets, CRM and reports are already built and maintained. You configure, brand and sell. We ship the updates and keep the channel integrations current with Meta's API changes.
One login, every client
Each client is a workspace. Your team switches between them in a click on the dashboard and in the app, with channels, usage and reports kept separate per workspace.
What you resell
Everything your clients would otherwise buy from five vendors.
The full platform is in the box. Here is the short version; the features page has all of it.
Shared inbox
WhatsApp, Instagram, Messenger, Telegram, email, web chat and SMS in one queue, with assignment, departments, labels, private notes and canned replies.
Inbox detailsBot builder
Drag-and-drop flows with 80+ blocks: menus, forms, payments, catalogs, WhatsApp Flows, and connectors to Google Sheets, HubSpot, Shopify, Zoho and more.
Builder detailsAI agents
Answer from a client's website, documents and FAQs, hand over to a human when unsure, and draft, summarise and translate replies inside the inbox.
AI detailsWhatsApp campaigns
Approved templates, broadcasts to segments, scheduled sends, click-to-WhatsApp ad reports, and catalog orders and payments on WhatsApp.
Campaign detailsTickets
Turn conversations and inbound email into tickets with statuses, owners, notes and daily volume reports.
Ticket detailsContact hub and pipeline
Contacts with custom attributes, smart lists, a leads pipeline and stage board, and calendar bookings.
CRM detailsReports
Conversation, agent, campaign, ads and usage reports per workspace, with response exports.
Report detailsMobile app
Rivenza for iOS and Android: a neutral app your clients' teams install from the stores, with the inbox, tickets, contacts, bots and reports, push, WhatsApp calling and an AI keyboard.
App detailsThe offering
Two pieces, one product.
Web dashboard
Your own brand
Your domain, your logo, your product name. Everything a client's team does at a desk, from the shared inbox to the bot builder and reports, happens on a dashboard that is yours.
- Your own domain, with the certificate handled for you
- Your logo, colours and product name across every screen
- Support address and password help pointing to your team
- Partner portal for quotes, collateral and commissions
Mobile app
Rivenza, the neutral app
One app serves every partner's clients, so it carries a neutral name instead of a vendor's or anyone else's. Published by us on the App Store and Google Play, and updated for every partner at once.
- No vendor name and no vendor links anywhere in the app
- Your clients sign in with the logins you issue and see only their workspace
- Push, WhatsApp calls, AI keyboard and the share sheet
- No developer accounts or store reviews on your side
How it works
From partner agreement to a client's first reply.
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Partner workspace
We set up your dashboard on your domain with your logo and product name, with a workspace for each client, plus the partner portal for lead registration, quotes, collateral and commissions.
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Connect client channels
A client's WhatsApp number, Instagram account, Facebook page, email domain and website widget connect from the dashboard, with Meta's embedded signup for WhatsApp.
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Invite client teams
Clients and their agents get logins from you. They sign in to your dashboard on the web or to the Rivenza app on their phones, and see only their own workspace.
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Sell, support, grow
You set the pricing and hold the relationship. We run the platform, ship updates and keep the integrations current.
Mobile app
The app your clients will actually open.
Rivenza is the neutral mobile app for every partner's clients: published by us, no vendor name, the same inbox as your dashboard.
- Inbox, tickets, contacts, bots and reports
- Push notifications for new messages and assignments
- WhatsApp calls answered and placed inside the app
- An AI keyboard that drafts, rewrites and translates replies in any app
- Share photos and files into a conversation from other apps
- Switch between client workspaces; read cached conversations offline
Questions agencies ask
Before you write to us.
Will my clients see a vendor's name anywhere?
No. Your dashboard carries your brand. The Rivenza app, its store listings and this site carry the Rivenza name only. The legal pages name the operating company, as the law requires.
Why is the mobile app not in my brand too?
A store app cannot be rebuilt and re-reviewed for every partner without handing each partner the code. Rivenza is one neutral app for all partners' clients: it names no vendor, it is published and updated by us, and your clients sign in to your workspace. You never need Apple or Google developer accounts.
What do I need to bring?
A domain or subdomain for the dashboard, your logo and product name, and the first client. We set up the rest with you.
How does billing work?
You invoice your clients at the prices you set. We invoice you under the partner agreement. Write to us for partner pricing.
What does a client need to connect WhatsApp?
A Meta Business account and a phone number that is not registered with another WhatsApp app. The dashboard walks them through Meta's embedded signup, and a number already on the WhatsApp Business Platform can be migrated.
Where is the data hosted?
On Amazon Web Services in the Asia Pacific (Mumbai) region, operated by TechMaxima India Private Limited. Each workspace's conversations, contacts and reports are kept separate. See the privacy policy.
Can my team manage every client from one place?
Yes. Your agency account switches between client workspaces on the dashboard and in the app, and the partner portal tracks registered leads, quotes and commissions.
Which languages does the product come in?
The dashboard and the app are available in 11 languages, including English, Hindi, Tamil, Telugu, Arabic, Spanish, French, Portuguese, Italian, Russian and Chinese.
Bring messaging to your client roster.
Tell us about your agency and the clients you want to onboard first. We will set up a partner workspace and walk you through the dashboard.